Cogniviti Labs Pte. Ltd. (“Cogniviti Labs”, “we”, “us”, or “our”) is committed to protecting your personal data and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (the “Website”) or interact with us.
1. Personal data we collect
We may collect personal data that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Company name
- Job title
- Contact number
- Information submitted through contact forms, enquiries, or email communications
We may also automatically collect limited technical data such as:
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
2. Purpose of collection, use, and disclosure
Your personal data may be collected, used, or disclosed for the following purposes:
- Responding to enquiries or requests
- Providing information about our services and offerings
- Communicating with you regarding business matters
- Improving website functionality and user experience
- Internal business operations and administrative purposes
- Complying with legal or regulatory requirements
We will not use your personal data for purposes beyond those stated without your consent, unless permitted or required by law.
3. Consent
By providing your personal data or using our Website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us. Withdrawal of consent may affect our ability to continue providing certain services.
4. Disclosure of personal data
We do not sell or trade your personal data. We may disclose your personal data to:
- Third-party service providers supporting our business operations
- Professional advisers such as legal, financial, or IT consultants
- Government or regulatory authorities where required by law
All third parties are required to protect your personal data and use it only for authorised purposes.
5. Protection of personal data
We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse.
6. Retention of personal data
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory obligations. When no longer required, personal data is securely deleted or anonymised.
7. Access and correction
In accordance with the PDPA, you may request:
- Access to your personal data in our possession
- Correction of inaccurate or incomplete personal data
Requests may be subject to identity verification and reasonable administrative fees.
8. Accuracy of personal data
You are responsible for ensuring that personal data provided to us is accurate, complete, and up to date. Please notify us of any changes to your personal information.
9. Transfer of personal data outside Singapore
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the receiving party provides a level of protection comparable to that under the PDPA.
10. Cookies and tracking technologies
Our Website uses PostHog, an analytics service hosted in the European Union (Frankfurt, Germany), to understand how the Website is used: pages visited, interactions, device and browser information, and approximate location at city level. IP addresses are discarded once approximate location has been derived and are not stored.
Until you make a choice in the cookie notice shown on your first visit, analytics run without cookies and your visit is counted anonymously. If you accept, we set analytics cookies that recognise a returning browser and enable recordings of how pages are used, in which anything you type is masked before it leaves your device. If you decline, analytics remain cookieless and anonymous. You can change your choice at any time through the “Cookie settings” link in the footer of every page, and you may also disable cookies via your browser settings, though some features of the Website may not function properly.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
12. Contact information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact: